The Title Business Improvement Analyst is responsible for making deliberate data driven decisions to develop and support Title Product offerings. As a self-motivated team player, the incumbent will oversee the development of key strategy and acts as the functional expert bringing diverse perspective to implement customer focused solutions. This position is a key driver to win new business, retain customer relationships, and ensure that IAA is the leading global marketplace connecting vehicle buyers and sellers.

• A Bachelor’s Degree or the equivalent of experience in the automotive field is required
• 5 Years of relevant work experience
• Knowledgeable in operations systems with a practical understanding of other business systems
• Results-driven, self-motivated person with the drive to maximize personal contribution to the organization.
• Excellent project management skills with an ability to multi-task and manage competing priorities to meet deadlines
• Deals successfully with ambiguity, managing multiple priorities, and able to lead the organization through complex changes
• Strong knowledge of industry processes and regulations.
• Outstanding communication and interpersonal abilities, including superior writing talent.
• An analytical mindset with excellent organizational skills.
• Demonstrates a clear commitment to the highest standards of integrity, professional and personal conduct and holds others to the same standard
• Inquisitive mindset with demonstrated ability to critically evaluate end to end business processes
• Flexibility and ability to adapt to a fast-paced culture, changes in the environment, and shifts in priorities
• Detailed knowledge/experience of the following industries is also preferred: automotive auction, insurance, vehicle remarketing services, or eCommerce
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
• Travel up to 50%

• Conduct exploratory data analysis and determine appropriate linkages across disparate data sources as required to refine new and existing programs.
• Collaborate with business units to continuously innovate new Key Performance Indicators. 
• Work with Operations partners to understand process drivers (such as specialty programs and environmental issues) on capacity needs.
• Leverage and manage historical data from previous initiatives and pilots to develop educated assumptions for planned initiatives and future forecast periods.
• Partners with peers to develop, test, and deploy automated reporting solutions and automated decision analytics to replace manual business processes.
• Collaborates with key stakeholders to define key financial and operational metrics to continuously monitor, track, and report performance.
• Engage and coordinate leadership team in discussions to identify and implement improvement measures when performance is jeopardized.
• Produce ad hoc reports and analysis as required to support business needs.
• Supplement cross-functional team members to achieve buy-in and drive the execution of key initiatives.
• Work with a wide variety of stakeholders to identify needs/goals, determine feasibility and prioritize based on the overall strategy for developing the product.  This position requires the ability to build strong relationships with both internal and external customers and will work closely with all Operational Areas
• Develop, monitor and refine best practices and work standards within a product offering. 
• Recommend, organize, develop, and help implement process improvements and training enhancements, using experience and facts to support standards 
• Define and maintain Business, Brand and Customer objectives, for purposes of developing long term vision and strategy in the product offering.  
• Research and understand competitive products in the marketplace and propose strategies and tactics to manage any competitive threats or take advantage of any opportunities.
• Communicate to proactively develop plans about future or existing initiatives, training requirements and system needs. 
  
   

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.