The Marketplace-E Specialist is responsible for negotiating and marketing MPE assets primarily through a large volume of calls, including outbound and inbound sales calls. They will provide up to date information to the customers about equipment in all RB channels and generate leads for RB solutions / services. They are also responsible for entering all communications into the customer database.

You will be accountable for: 

• Processing high-volume outbound and inbound calls per day to our customers to increase the number of equipment sold through our online channels.
• Generating new and repeat sales by providing excellent customer service and knowledge of our Sales platforms.
• Meeting Marketplace-E sales goals for the month/year and increase sales by cross-selling.
• Educating customers about terminology, features, and benefits of the company.
•  Effectively maintaining sales and customer database, coordinating with other departments to ensure customer satisfaction.

• 2-5 years of experience in tele-sales or sales. 
• Construction industry preferred.
• Experience working from a remote location / work from home set up. 

• Responsible for 55-100 outbound and inbound calls per day
• Meet MPE sales goals for the quarter/year by negotiating with both buyer and TM/SAM/Seller
• Respond promptly to inbound customer contact regarding equipment and RB solutions. Identifies upselling/cross-selling opportunities from such contact.
• Identifies prospective customers, and demonstrates sales ability including following established rules of engagement.
• Effectively maintain personal book of business, pipeline, and customer database
• Coordinate with other departments to ensure customer’s satisfaction
• Generate new and repeat sales by providing excellent customer service and knowledge of company.
• Educate customers about website functionality, features and benefits of company
• Generate leads for RB solutions and services.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.