• Manage the information collection and verification processes (e.g. equipment year, sequencing, equipment pricing, etc.) related to the DEI Program
• Work in conjunction with the Equipment Inspector to assess equipment and compose photos for the DEI Program
• Responsible for auction sequencing and catalogue proofing activities
• Responsible for resolving equipment contract and DEI related issues including any unresolved issues that occur on sale day
• Assist the Customer Service Manager (CSM) with sale day and post sale duties, customer service and administrative support as required
• Promote a culture where the health and safety of our employees and customers is top priority for all
• Assist the Sales team with appraisals and write-ups in the field between peak periods
• Support the local operations team with sale day duties (e.g. proxy bids, eClerking, bid catching, etc.)
• Performing various yardman tasks to support pre/post auction functions eg level checks, loading / unloading, yard maintenance and yard display
• Responsible for assessing equipment and composing photos for the DEI Program.
• Implement quality control; verify all equipment descriptions based on the Equipment Standards Manual.
• Identify and record all equipment components, accessories and asset details.
• Perform visual inspection (e.g. wear points, damage, hour meter readings, etc) and functional testing (e.g. basic operations of the asset) on equipment related to the DEI Program.
• Assist the Sales Team (e.g. Territory Managers) with equipment appraisals.
• Responsible and accountable for quality assurance of equipment data input and associated information of inspected assets.

• Experience providing excellent customer service to customers and colleagues.
• Strong computer skills, including the ability to learn new programs.
• Excellent written and verbal communication skills (on this job your most valuable tools will be the 2-way radio, a cell phone and a computer).
• Ability to prioritize and execute tasks in a high-pressure environment

• Manage the information collection and verification processes (e.g. equipment year, sequencing, equipment pricing, etc.) related to the DEI Program
• Work in conjunction with the Equipment Inspector to assess equipment and compose photos for the DEI Program
• Responsible for auction sequencing and catalogue proofing activities
• Responsible for resolving equipment contract and DEI related issues including any unresolved issues that occur on sale day
• Assist the Customer Service Manager (CSM) with sale day and post sale duties, customer service and administrative support as required
• Promote a culture where the health and safety of our employees and customers is top priority for all
• Assist the Sales team with appraisals and write-ups in the field between peak periods
• Support the local operations team with sale day duties (e.g. proxy bids, eClerking, bid catching, etc.)
• Performing various yardman tasks to support pre/post auction functions eg level checks, loading / unloading, yard maintenance and yard display
• Responsible for assessing equipment and composing photos for the DEI Program.
• Implement quality control; verify all equipment descriptions based on the Equipment Standards Manual.
• Identify and record all equipment components, accessories and asset details.
• Perform visual inspection (e.g. wear points, damage, hour meter readings, etc) and functional testing (e.g. basic operations of the asset) on equipment related to the DEI Program.
• Assist the Sales Team (e.g. Territory Managers) with equipment appraisals.
• Responsible and accountable for quality assurance of equipment data input and associated information of inspected assets.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.