Effectively and efficiently interfaces with internal and external customers. Serves as contact to Account Managers and others for customer agreement review, negotiation, and implementation. Work is extremely thorough and detail-oriented, as the job largely consists of reading through contracts and proposals line by line and transferring data to company programs.

• 2 years of relevant contract-related work experience.
• Technological knowledge of MS word, Excel, Outlook, Salesforce and contract management and/or loan application software.
• Demonstrates excellent written and verbal communication skills.
• Ability to manage multiple tasks and perform in high pressure situations to meet tight deadlines
• Exhibits strong analytical and critical thinking abilities.
• Displays exceptional time management skills.
• Independent self-motivated and able to work with little supervision.
• Possesses strong financial services knowledge
• Displays excellent interpersonal skills and ability to build strong relationships

• Communicates effectively and coordinates with all parties, internal and external, involved in the transaction.
• Sets up new agreements using established processes that produce consistent, accurate contracts for review.
• Refers negotiations with respect to contracts to the appropriate Account Manager and coordinates all addendums to existing contracts.
• Accurate and timely completion of audits to existing contracts and generates documents and delivers documents to customers.
• Audits existing contracts and oversees contract modifications and deficiencies to submit to our Lenders for funding.
• Manages workflow on a priority basis with respect to status of contracts for management.
• Participate & conduct in special projects and additional ad hoc duties as assigned.
• Adheres to existing RBFS policies and procedures while identifying potential improvements to better manage risk.
• May be called upon to provide training to new hires.
• Perform other duties as assigned.

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.