RB Global Logo
Job Title:Customer Acquisition Representative
Employment Type:Full time
Address:Caorso, Emilia Romagna
Req ID:8564
Pay Rate:- - -

Description

The Opportunity
You will generate and qualify sales opportunities in the heavy equipment auction space through a combination of inbound lead engagement and targeted outbound prospecting. Acting as the bridge between marketing and sales, you will respond quickly to interested prospects, understand their equipment needs, and pass qualified opportunities to Territory Managers or other sales team members.

The successful candidate is highly motivated, goal-oriented, and confident initiating meaningful conversations, with equal comfort handling warm inbound leads and proactive outbound outreach.

What you’ll do

  • Outbound prospecting: Execute targeted cold calling, email, and social outreach to generate new leads and re-engage dormant customers.
  • Inbound follow-up: Respond quickly to inbound inquiries and convert marketing-qualified leads into active opportunities.
  • Lead qualification: Assess prospect needs, determine sales readiness, and route qualified leads to Territory Managers.
  • Data management: Maintain accurate and timely CRM records of all interactions, lead status updates, and customer details.
  • Sales collaboration: Partner closely with Territory Managers to ensure smooth and well-informed lead handovers.
  • Pipeline & performance: Build a strong pipeline while consistently meeting response time, conversion, and activity KPIs.

What you bring

You are proactive, resilient, and motivated by results in a fast-paced sales environment. You enjoy starting conversations, building rapport quickly, and maintaining a disciplined, organized approach to follow-up and pipeline management.

Requirements

  • Bachelor’s degree or college diploma in Business or a related field preferred.
  • 2–3 years of experience in sales, lead generation, or business development.
  • Proven experience with outbound prospecting.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Experience working with CRM systems (e.g., Salesforce, HubSpot).
  • Basic understanding of the heavy equipment or auction industry is a plus.
  • Fluency in English and Italian + an additional European language is required.

What we offer

  • International and collaborative work environment
  • Competitive base salary + bonus
  • Permanent contract
  • Medical and Life Insurance
  • Pension plan
  • Employee Stock Purchase Plan
  • Gym allowance

Employer

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
                                                                                                                                                                                                                                                                 The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Recruiting Organization

Our sales positions are a great fit for people with a real entrepreneurial spirit. You're out there every day meeting customers, selling a world-class service, and securing equipment consignments. 

You're directly responsible for your own territory – and the future of our company. You’re the very public face of Ritchie Bros., with the support of a global company behind you. There are endless opportunities for strong salespeople to advance their careers. 

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.