Market Development Specialist, Latin America - États-Unis (# 2351)

À propos de nous

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

À propos de l'équipe

Description du poste

The Market Development Specialist, is responsible for building, maintaining and nurturing strong relationships with Buyers included in their Book of Business to maximize IAA’s revenue and customer satisfaction. This role will focus on our Latin American Markets, and the incumbent must be fluent in the Spanish language. This customer facing role is responsible for helping develop a Strategic Plan and establish Project Based Initiatives with their Assigned Accounts that are alignment with organizational goals. The Market Development Specialist will assist other departments with special projects and outreach to sell, train, and update Buyers on IAA’s new products, services, and initiatives. 
 

Responsabilités

• Build and maintain strong brand trust and close working relationships with high-volume International Buyers, managing expectations and satisfaction.
• Key contributor to Quarterly Business Reviews (QBR’s) by drafting deliverables and the primary facilitator during these meetings. 
• Establish Project Based Initiatives (PBI’s) with Book of Business to optimize revenue generating opportunities and increase efficiencies in doing business. 
• Maintain a strong understanding of market conditions within their assigned Territory. 
• Provide support organizing and establishing goals for Buyer events and trips that will enhance organization’s brand awareness and growth in Assigned Territory 
• Spearhead special project outreach to applicable Buyers for any IAA promotions & co-promotions with our partners and gather feedback or engagement where necessary in collaboration with other IAA departments. 
• Complete data analysis to help with reporting and aide in decision making process for overall Market Development strategy. 
• Present new product, services and partnerships to managed accounts as they are added to IAA’s product portfolio, uncovering business opportunities that may generate incremental revenue and/or create efficiencies. 
• Provide superior customer service and adhere to IAA’s Customer Care Values and action customer feedback, working closely with other IAA teams. 
• Establish efficient communication methods and liaisons between key customers and internal departments. 

Qualifications

• High school diploma, GED or equivalent 
• 4+ years of Business Development or Account Management experience 
• 2+ years of experience in the automotive industry 
• Fluent in Spanish

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.