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  • RB Auction Icon
  • Ritchie List Icon
  • Iron Planet Market Place Icon
  • Iron Planet Icon
  • Mascus Icon
  • Rouse Services Icon
  • Smart Equip Icon
  • IAAI Icon
EMPLOIS

RB Global, Inc. Siège mondial

Two Westbrook Corporate Center Suite #1000
Westchester, Illinois, 60154

Director, Operations - Irmo, South Carolina, États-Unis (# 2663)

Description du poste

À propos de nous

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
                                                                                                                                                                                                                                                                 The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

À propos de l'équipe

As a global company, our corporate teams support billions of dollars in equipment sales every year.   

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.  

Every day your work will make a difference in the way we run our business and the in the way customers interact with us.  

Description du poste

The role of Director, Operations involves leading and overseeing initiatives to enhance DDI organizational efficiency, streamline its operations, and to drive adoption of continuous improvement initiatives. This senior leadership position is responsible for ensuring the successful delivery of strategic business plans, creation of annual operating plans aligned with organizational goals, and providing strategic direction to teams across the DDI organization.

Reporting directly to the Vice President of Operations, the Director, Operations will also assume a leadership position with the efforts to integrate DDI’s systems, processes, and services across the RB Global enterprise.

Responsabilités

  • Strategic Planning: Develop and implement strategic plans for process improvement initiatives, aligning them with the organization's overall goals and objectives
  • Process Optimization: Lead efforts to identify, analyze, and optimize key business processes across departments, enhancing efficiency and effectiveness
  • Change Management: Implement change management strategies to drive the adoption of new processes and foster a culture of continuous improvement within the organization
  • Leadership: Provide strong leadership to a team of service delivery professionals, guiding them in the development and execution of improvement initiatives.
  • Cross-Functional Collaboration: Collaborate with leaders and teams across different departments to understand their processes, identify pain points, and implement solutions that benefit the entire RBA enterprise.
  • Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the performance of service delivery teams
  • Vendor Management: Manage relationships with select vendors and service providers, negotiating contracts and ensuring the delivery of high-quality services
  • Compliance: Ensure compliance with relevant regulations, industry standards, and internal policies
  • Risk Management: Identify and mitigate risks associated with process improvement initiatives, ensuring successful implementation and minimal disruptions
  • Budget Oversight: Manage the budget associated with teams under management, ensuring effective resource allocation
  • Assist in developing improved methodology to analyze and present data to clients, including presentations, standard reporting, internal scorecards, etc.
  • Maintain a comprehensive understanding of existing and emerging trends within the retail automotive lending and related legislative marketplace to support business strategy development.
  • Assist in responding to provider RFPs and proposals.

Qualifications

  • Excellent interpersonal skills
  • Experience in the automotive retail industry, and a keen understanding of the automotive title and registration  life cycles required
  • Critical thinking ability and a focus on progressive, results driven solutions
  • Ability to thrive in an ever-changing industry, comfortable with ambiguity
  • Strong aptitude to influence change
  • Consultative, customer focused personality with a propensity for building lasting relationships
  • Ten plus years of automotive industry experience preferred
  • Travel as required.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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Attributs du poste

ID du poste

2663

Catégorie

Opérations

Type d’emploi

À distance

Lieu de l’emploi

Irmo, South Carolina, États-Unis

Type du poste

Temps plein