The Market Development Specialist is a hybrid Inside Sales/Account Management position. The specialist will focus a majority of their time on special projects – making outreach to sell IAA products and services, gather buyer feedback for other internal IAA teams, and discuss third-party partnership opportunities with our general buyer base. The specialist will also monitor a list of accounts who do a large amount of purchasing with IAA to ensure their day-to-day needs are met and help to uncover opportunities for further engagement with our auction.

• 2+ years of Business Development or Account Management experience
• 2+ years of experience in the automotive industry
• Professional office work environment

• Spearhead special project outreach to applicable Buyers for any IAA promotions & co-promotions with our partners and gather feedback or engagement where necessary in collaboration with other IAA departments.
• Identify leads and complete outreach to sell IAA Transport and any other new products/services.
• Understand the products, services and tools customers use to operate their businesses, and offer solutions to create more interactions/additional purchasing opportunities at IAA.
• Present new product, services and partnerships to managed accounts as they are added to IAA’s product portfolio, uncovering business opportunities that may generate incremental revenue and/or create efficiencies.
• Establish efficient communication methods and liaisons between key customers and internal departments.
• Provide superior customer service and adhere to IAA’s Customer Care Values and action customer feedback, working closely with other IAA teams.
• Monitor a list of prioritized accounts on their day-to-day needs while engaging with IAA’s auction services.
• Flexible and willing to perform other tasks as assigned

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.