Customer Service - Part-Time - Perris, California, États-Unis (# 1313)

Description du poste

We’re looking for a Customer Service Representative. The work location for this position is Perris, California, and is eligible for a on-site work arrangement.

The Opportunity:

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

In this role you’ll:

Be responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Accuracy is a must.
Must have the ability to communicate efficiently with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc.
Save ability to work independently as well as recognize when you need support.
Process payments from successful bidders.
Provide customers with information about auxiliary services.
Ensure that superior customer service is delivered at all times to all customers.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Here’s what you bring:

Previous work experience where you worked in-person with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you’re needed

This job will require you to:

This position is sedentary in nature and requires minimal physical efforts.
A significant amount of time is spent working on a computer and the ability to hear, speak, write, see, type and perform other basic office functions is required.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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Attributs du poste

ID du poste

1313

Catégorie

Soutien administratif

Type d’emploi

Sur Site

Lieu de l’emploi

Perris, California, États-Unis

Type du poste

Temps partiel