• Process registrations and other required paperwork.
• Communicate with consignors and sales staff regarding required information.
• Track interactions relating to customer requests and proactively report areas of customer concerns.
• Ensure customer confidentiality at all times.
• Provide customers with information about upcoming auctions.
• Ensure that superior customer service is delivered at all times.
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
• Previous in person customer service work experience.
• Experience using computers, and the ability to learn new technology/software.
• Excellent attention to detail and communication skills.
• A commitment to providing fantastic customer service.
• Able to work well with others and maintain a positive attitude in high-pressure situations.
• A friendly, outgoing, patient personality.
• You thrive working as part of team, pitching in wherever you’re needed most.
• You don't mind working hard, and you like to have fun.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.
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Administrative Support
On-site
Grande Prairie, Alberta, Canada
Part time