Customer Service Representative - Part-Time in Chilliwack, British Columbia, Canada (# 1252)

Job Description

Our Chilliwack, BC site is looking for a Part Time Customer Service Representative (CSR) who'd like to be part of the excitement of our auction business.

This is regular hourly week with overtime surrounding our auctions including Weekends and Evenings. . This position will also be a relief for the reception during sales and backup when needed in between sales.

The Opportunity:

The Customer Service Representative will register bidders, answer inquiries, process payments and other sale related activities..

In this role you'll:

Process Bidder Payments
Provide Customers with Information regarding fee structures and methods of payment
Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services.
Provide Additional Support for our Key Room
Maintain Confidentiality of all Information
Ensure that Superior Customer Service is delivered always to all customers
File, Photocopy as required
Comfortable with Word/Excel
Provide Additional Administrative support as needed by different departments
Answer the Phones / Customer Courtesy calls post sale
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.

Here's what you bring:

Previous work experience where you worked in-person with customers
Experience using Computers, and able to learn to use New Technology and Software
Excellent keyboarding skills for Data Entry
A Commitment to providing Outstanding Customer Service
Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations
Organized, Detail Oriented and able to Multi-task in a Fast-paced Environment
A Friendly, Outgoing, Patient Personality
You Thrive working as Part of a Team, Pitching in Wherever you’re Needed most
A High Degree of Personal Integrity

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:

Base salary + paid overtime.

Individual compensation packages are based on several factors unique to each candidate, including geographic location, experience, qualifications, and other job-related reasons.

Based on the national average, the anticipated base salary range for this role is $16.75 - $19.18 per hour.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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Job Attributes

Job ID

1252

Workplace

On-site

Location

Chilliwack, British Columbia, Canada

Type

Part time