Customer Service Representative - Part-Time in Saskatoon, Saskatchewan, Canada (# 1347)

Job Description

Job Description

 

  • Initiate and maintain relationships with sponsor vendors and support sales team with Sponsorship requests and processing. 
  • Seek confirmation of sponsor commitment with accurate geographical and industry (Agriculture vs Industrial) Territory Manager
  • Communicate and receive accurate invoice from sponsor vendor and process in MARS
    • Flow to accurate TM and RSM
    • Seek approval and completion of PO (Purchase Order)
  • Communicate the need for RB logo and confirm format required.  Deliver electronic version to vendor. 
  • Follow up payment has been received with RB Accounts Payable and/or Vendor

Tradeshows

  • Review and maintain relationships with key contact of Prairie Division Trade shows (Ag in Motion, Crop Production, Agribition, etc)
  • Manage relationship with key RB Sales contact managing specific trade show
  • Schedule and book
    • Trade show booth space
    • Additional items (furniture) confirmed with sales leader
    • Technology (wifi), carpet, cleaning, set up/teardown
    • Hotels for out-of-town staff
    • Marketing Materials and them (Retirement, Real Estate, etc)
    • SWAG – giveaways and/or offering to engage with customers. 
  • Organize and distribute trade show passes to attending staff.
  • Communicate logistics with attending staff.
    • Travel days, hours of trade show, clothing requirements, staff schedule, admission passes, responsibilities.
  • Prairie Division Admin and A/R Support
    •  Support Prairie Division sites with A/R call lists pertaining to Prairie Auctions. 
      • Chronological order
  • Support/Organize Prairie Executive with Quarterly or 1H year meetings. 
    • This can include, location, hotels, tech support, presentations, team building, etc. 

Qualifications

Here’s what you bring:
  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software. 
  • Excellent keyboarding skills for data entry. 
  • A commitment to providing fantastic customer service. 
  • Able to work well and maintain a positive attitude in high-pressure situations. 
  • A friendly, outgoing, patient personality. 
  • You thrive working as part of team, pitching in wherever you’re needed

This job will require you to:

  • This position is sedentary in nature and requires minimal physical efforts.
  • A significant amount of time is spent working on a computer and the ability to hear, speak, write, see, type and perform other basic office functions is required.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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Job Attributes

Job ID

1347

Category

Administrative Support

Workplace

On-site

Location

Saskatoon, Saskatchewan, Canada

Type

Part time