Security Analyst in Westchester, Illinois, United States (# 2772)

About Us

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

About The Team

Job Description

The Security Analyst will be tending to security camera and access control related requests for field and corporate offices. The Security Analyst will follow policy to assign access to personnel at four of the corporate offices where we manage the access control systems. They will also oversee 160 locations where we manage the camera systems. Must be able to identify and analyze problems when security cameras are not performing properly. Will include minor technical troubleshooting and will require the ability to adapt and find solutions. Perform all duties assigned by Security Manager.

Responsibilities

• Promptly respond to the camera and/or encoder outages, troubleshoot, and find a solution.
• Contact branch to go through troubleshooting to address issue(s).
• Coordinate with Network Ops regarding status network connectivity.
• Follow up with the branch to ensure troubleshooting occurs.
• Camera troubleshooting with field personnel and remote troubleshooting for software, firmware, hardware, and electrical issues.
• Verify if the camera outage is correct or if the outage was temporary.
• Issue, renew, and/or de-activate key cards for corporate offices.
• Work closely with the Security Manager. Will need to be able to trade off responsibilities as issues become more or less complex.
• Maintain access control systems.
• Other related duties as assigned by management.
• Pre-program equipment and ship out to branches for replacement.
• Edit & Export video footage for branches when needed in case of a break-in, theft, or employee-related issue.
• Test equipment returned from the field to verify it is in fact broken.
• Ability to reach out to repair company to explain needed repairs & coordinate with a repair company.
• Coordinate with monitoring company to ensure replacement equipment is reprogrammed with rules and proper masking.
• Other duties as assigned

Qualifications

• 2 Years Preferred

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.