Receptionist in Westchester, Illinois, United States (# 2785)

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

                                                                                                                                                                                            The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

About The Team

Job Description

The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, directing customers accordingly to various departments as requested. The Receptionist will provide a wide variety of support to the Westchester HQ staff and visitors.

The Receptionist role will sit at our Corporate Headquarters in Westchester IL

Responsibilities

• Answer and direct incoming calls accordingly to various departments with the Westchester HQ
• Assist staff and on-site visitors with check-in and procedures and direct accordingly
• Ensure that superior customer service is always delivered to all customers, internal and external
• Assist and provide support to the Mailroom as needed 
• Provide additional administrative support as needed for on-site meetings and conferences
• Perform various duties as assigned
• Work within a team and maintain an open line of communication
• Support of the security team as required
• Order and stock office supplies, as needed

Qualifications

• Previous work experience (2 years) where you worked in-person with customers
• High school diploma or equivalent education.
• Experience using computers, and able to learn to use new technology and software
• A commitment to providing fantastic customer service
• Able to work well and maintain a positive attitude in high-pressure situations
• A full-time, in office position
• A friendly, outgoing, patient personality

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.