Title Coordinator in Stockton, California, United States (# 3373)

About Us

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

 

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

About The Team

Job Description

The Regional Titles Coordinator is responsible for the coordination of all activities involved in processing vehicle titles & registrations for our Live Auction activity within the province. The Regional Titles Coordinator processes vehicle titles & registrations accurately & efficiently and in accordance with both company and province agency requirements. Working with multiple internal departments, the Regional Titles Coordinator ensures that we are delivering timely and exceptional customer service to both sellers and buyers by organizing, reviewing and processing title transfer documentation and working to resolve any issues that may arise within this business process.

Responsibilities

• Collect, review and process titles, CarFax, Bills of Sale, Power of Attorneys and all related documents for all titled assets which transact on through the live auction within the province
• Handle administrative office functions involved in the title transfer process such as data entry, title tracking, filing, copying, scanning
• Respond to customer enquiries and requests in a timely and professional manner
• Identify provincial title requirements, request duplicate titles and collect Power of Attorney documents as needed to ensure our sales transactions are completed efficiently & in a timely manner.
• Collaborate with internal departments & consignors to resolve any issues that may arise, such as incorrect information on title, replacement VIN plates, liens and/or duplicate titles
• Flexible and willing to perform other tasks as assigned

Qualifications

• 3 years’ customer service experience preferably including title transfer work.
• Strong organizational skills
• Strong communication skills
• Strong computer skills, especially MS Office
• Strong attention to detail
• Ability to adapt to new programs and processes
• Ability to work with changing priorities
• Ability to work through complex issues
• Professional office work environment

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.