Customs & Documentation Coordinator in France (# 4449)

Job Description

• Reporting to the Senior Customer Service Manager or Regional Operations Manager, this position is required to perform a variety of administrative work, including, but not limited to copying and filing. The person in this role should be able to work unsupervised in a busy and demanding environment. The individual in this role will also liaise directly with customers, sub-contractors, and government officials where necessary.

Responsibilities

• Responsible for receiving and verifying all incoming customs/police/tax documents.
• Record/process all received documents into sale site, titles, etc.
• Amend any document discrepancies with relevant authorities.
• File (digital, or hardcopy) all documents.
• Conduct/request lien searches where required.
• Maintain a register of missing documents and communicate such to relevant stakeholders.
• Maintain a balance sheet for duty reconciliations.
• Liaise with customs brokers, freight forwarders, local transport companies, etc. Pre-sale, day of auction and post-sale.
• Respond to customer enquiries pre-sale, day of sale and post-sale.
• Assist customers with registrations and inquiries day of auction.
• Ensure post-sale documents are ready for buyers to collect.
• Post – Sale prepares release documentation in accordance with local requirements.
• Monitor, record and file all outgoing documentation.
• Assist customers with title discrepancies, post-sale.
• Administer and record buyer, consignor, and local authority refunds
• Oversee all local customs/tax audits.
• Perform other duties as assigned.

Qualifications

• Attention to detail
• Strong organizational skills and a competency in standard IT systems & programs.
• Ability to work in a unsupervised environment.
• Ability to liaise directly with customers, sub-contractors and government officials where necessary.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.