Inside Sales Specialist in Edmonton, Alberta, Canada (# 3044)

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About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
                                                                                                                                                                                                                                                                 The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team

Our sales positions are a great fit for people with a real entrepreneurial spirit. You're out there every day meeting customers, selling a world-class service, and securing equipment consignments. 

You're directly responsible for your own territory – and the future of our company. You’re the very public face of Ritchie Bros., with the support of a global company behind you. There are endless opportunities for strong salespeople to advance their careers. 

Job Description

The Inside Sales Specialist is responsible for negotiating and marketing MPE assets primarily through a large volume of calls, including outbound and inbound sales calls. They will provide up to date information to the customers about equipment in all RB channels and generate leads for RB solutions / services. They are also responsible for entering all communications into the customer database.

Responsibilities

  • Responsible for 55-100 outbound and inbound calls per day.
  • Meet MPE sales goals for the quarter/year by negotiating with both buyer and TM/SAM/Seller.
  • Respond promptly to inbound customer contact regarding equipment and RB solutions. Identifies
    upselling/cross-selling opportunities from such contact.
  • Identifies prospective customers, and demonstrates sales ability including following established
    rules of engagement.
  • Effectively maintain personal book of business, pipeline, and customer database.
  • Coordinate with other departments to ensure customer’s satisfaction.
  • Generate new and repeat sales by providing excellent customer service and knowledge of
    company.
  • Educate customers about website functionality, features and benefits of company.
  • Generate leads for RB solutions and services.
  • Perform other duties as assigned.

Qualifications

  • Experience working for or dealing with OEM / Equipment / Rental companies
  • 2-5 years of experience in tele-sales or sales. Construction industry preferred.
  • Detail-oriented, excellent verbal communication skills, and works well under pressure.
  • Quick learner, ability to multi-task and act with sense of urgency.
  • Must enjoy selling and negotiating.
  • Strong teamwork mentality.
  • Problem-solving/analytical skills.
  • Advanced Word and Excel skills.
  • Excellent Organizational skills.
  • High school diploma required, Bachelor's degree preferred

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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Job Attributes

Job ID

3044

Category

Direct Sales

Workplace

Remote

Location

Edmonton, Alberta, Canada

Type

Full time