Senior Salesforce Architect in Canada (# 3191)

About Us

About The Team

Job Description

About Us

Our culture thrives on collaboration, inclusivity, and continuous learning, creating an environment where diverse perspectives drive groundbreaking solutions. We empower team members to share ideas and experiment across teams, fostering innovation and creativity at every level. By leveraging cutting-edge technologies and inclusive practices, we aim to modernize and elevate our technical capabilities, ensuring both individual and collective growth.

Position Overview

We are seeking a highly strategic Solutions Architect. In this role, you will be responsible for technical and architectural leadership across the engineering teams in the Sales and Marketing domains. You will architect end-to-end solutions leveraging RB Global’s Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud and related ecosystem) including designing data flow between on-prem, and other cloud applications.

You will provide solution architecture and design guidance to the implementation teams to ensure software solutions align with the business requirements. You will work closely with our Product Management leadership to provide technical vision for our products in enterprise road-mapping and planning exercises. You will collaborate with designers, product managers, developers, and other leaders throughout the business to deliver compelling and efficient software solutions. You will bring a proactive attitude about risk, working to identify and resolve performance and scalability issues with the support of others in Product Engineering.  You will also be responsible for coaching and training senior engineering staff on new technologies and frameworks in a hand-on manner.  You will need to be deeply familiar with APEX and integration technologies and best practices and patterns to build scalable systems.

Key Responsibilities

• Accountable for working with and across Product Teams to develop a sustainable, performant and well designed suite of products that meet RB Global technical standards.
• Drive the adoption of designs and assist teams in meeting technical and business goals.
• Develop and publish new technical standards across the organization and drive adoption of those standards.
• Build skillsets within the team through partnership with Engineering Enablement, External Vendors and Product & Systems teams to assure team members have the skills, tools, and domain knowledge necessary to achieve their team mission.

Decision Making

• Provide simple, yet efficient solutions, for any requirement. 
• Design/Manage the overall architectural approach, both at the product and service-to-service integration levels     
• Take ownership for the quality of the solution delivered to ensure products can be sustainably operated and evolved
• Balance technology tradeoff decisions to ensure the benefits of solutions outweigh the costs
• Prioritize/Manage implementation effort required to fulfill product feature requests in a timely manner

Problem Solving 

• Define/Design architecture/solutions, working with Product Managers, Business teams, external vendors and Engineering team members to create scalable/robust applications. 
• Analyze and assess existing applications and procedures as they pertain to application solutions. When integrating multiple applications address situations where applications have overlapping/similar functional capabilities in a way that simplifies the process for users. 
• Identify and assess cross-functional / interdepartmental impacts and dependencies (eg. Sales impacts on Operations and vice-versa) and design solutions that address and/or eliminate these where possible.
• Tackle new (never seen) technical problems, independently research and find innovative solutions. Keep abreast of new features coming from Salesforce and our other SaaS vendors and look for opportunities to leverage these to benefit RB Global’s business. 
• Constantly identify opportunities (or problems) in solution delivery process, make appropriate improvements, with a deep focus on optimizing the lean development process

Qualifications

• Minimum of 10 years of experience implementing Salesforce with experience in Marketing Cloud and integrations of various software solutions including at least 2 years as a Solution Architect for large-scale Cloud implementations. 
• University degree in the field of computer science, information systems, or software engineering or equivalent.
• Strong functional expertise with several modules in Salesforce. 
• Proficiency in configuring and extending Salesforce applications. Good knowledge of system integration technologies, data conversion/ETL, security, and Cloud Infrastructure. 
• Excellent communication skills, capable of effectively engaging with executive-level stakeholders.

Why Join Us:

• Opportunity to shape the future of engineering enablement in a fast-paced, innovation-driven organization.
• A collaborative and inclusive work environment that values diverse perspectives and promotes continuous learning.
• Collaborative and inclusive work environment that values diverse perspectives.
• Access to continuous learning and professional development opportunities.
• Competitive compensation and benefits package, including health insurance, retirement plans, and professional development opportunities.
• This is your opportunity to work with an engineering-driven organization innovating and delivering at a scale well beyond other players in our industry.
• We value innovation, consistent delivery, quality deliverables, and finding joy in our work while crushing our competition

The salary range for this position is between $117,730k-$176,540k depending on experience. This is also a fully remote role.