Coordinator, Security in Westchester, Illinois, United States (# ISECUR012531)

Job Description

IAA, an RB Global Inc Company is seeking a Security Analyst to join us on site in our corporate headquarters in Westchester, IL.

The Security Analyst will be tending to security camera and access control related requests for field and corporate offices. The Security Analyst will follow policy to assign access to personnel at five of the corporate offices where we manage the access control systems. They will also oversee 230+ locations where we manage the camera systems. Must be able to identify and analyze problems when security cameras are not performing properly. Will include minor technical troubleshooting and will require the ability to adapt and find solutions. Requesting and overseeing services with vendors. Perform all duties assigned by Security Manager.

Key Responsibilities Include:

• Promptly respond to the camera and/or encoder outages, troubleshoot, and find a solution.
• Camera troubleshooting with field personnel
• Remote troubleshooting for software, firmware, hardware, and electrical issues.
• Coordinate with Network Ops regarding status network connectivity.
• Work with field personnel to troubleshoot and follow up when necessary.
• Working with repair company to explain needed repairs & coordinate scheduling.
• Coordinate with monitoring company to ensure replacement equipment is reprogrammed with rules and proper masking.
• Saving, reviewing and following up on incident reports from field personnel and monitoring company.
• Reviewing and investigating video for other internal departments.
• Edit & Export video footage for branches when needed in case of a break-in, theft, or employee-related issue.
• Issue, renew, and/or de-activate key cards for corporate offices.
• Run regular reports for access control to ensure appropriate access levels are maintained.
• Work closely with other Security team members. Will need to be able to trade off responsibilities as issues become more or less complex.
• Pre-program equipment and ship out to branches for replacement.
• Coordinate with monitoring company to ensure equipment is programmed with rules and proper settings.
• Coordinate with monitoring company to reduce false alarms by:
  • Adjusting the camera's “region of interest.”
  • Adjusting arm times with the manager.
  • Ensuring authorized activity is being called in ahead of time.
  • Review and approve invoices for service repairs and replacement equipment.
• Assisting team members with incoming and outgoing shipments
• Test equipment returned from the field to verify it is in fact broken.
• Organize and maintain an appropriate amount of replacement equipment in inventory
• Ensure site instructions and camera information is up to date.
• Assist field with password resets and obtaining access to camera systems.
• Other duties and projects assigned by Security manager
• Electric Fences: Follow up with branches regarding electric fences not being armed or utilized.
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Additional Duties Include and are not limited to:

• Ability to work indepentently and as a member of a team
• Results-driven, self-motivated person with the drive to maximize personal contribution to the organization.
• Deals successfully with multiple priorities.
• Strong knowledge of industry processes and regulations.
• Outstanding communication and interpersonal abilities.
• An analytical mindset with excellent organizational skills.
• Demonstrates a clear commitment to the highest standards of integrity, professional and personal conduct and holds others to the same standard
• Inquisitive mindset with demonstrated ability to critically evaluate end to end business processes
• Flexibility and ability to adapt to a fast-paced culture, changes in the environment, and shifts in priorities
• Knowledge of Excel and Outlook needed.
• Office 365 knowledge is a plus.

Educational Requirements and Qualifications:

• Bachelor’s Degree or equivalent required
• 2 years of related work experience preferred 
• Customer service, multi-tasking, organizational and prioritization skills are essential
  
   

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.