Trainer, Operational in Westchester, Illinois, United States (# IOPERA012331)

Job Description

IAA, an RB Global Inc Company, is seeking a Operational Trainer to join the team.

The Field Operational Trainer is responsible for training new and existing employees on the applications and workflow inI a branch, through their operational knowledge of branch functionality and thorough understanding of IAA Standard business practices. This involves formulating a training plan and working it to its completion. The person in this position will facilitate the integration of new branches by understanding their business practices and integrating them into IAA policies and procedures.

Key Responsibilities:

• Assess an operational situation and status of an employee or branch and organize a plan of action
• Assist in the development of new training programs
• Coordinate and plan the training for a branch and its employees
• Facilitate a variety of training presentations to groups of all sizes
• Analyze workflow within a branch and interact with employees to suggest improvements
• Update existing training programs as necessary to reflect IAA’s Best Practices
• Participate in User Acceptance Testing to recommend changes to applications
• Analyze and recommend changes to designs affecting field users
• Must be cross-functional on all branch positions
• This position requires up to 95% travel

Competencies:

• High School Diploma or equivalent work experience.
• 3 years’ business knowledge and branch experience preferred
• Open to travel requirements up to 75% for work purposes
• Knowledge of Microsoft Word, Excel, and Windows 2000               
• Functional experience with IAA Operating system preferred
• Strong interpersonal and organizational skills are necessary
• Candidate must show a demonstrable history of tactful and positive dealings with all levels of personnel within an organization
• Excellent oral presentation and written communication skills essential

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company:

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.